CITY TRADERS (www.tncity.in)

Return and Refund Policy:

Introduction:

At CITY TRADERS We strive to provide you with the best products and services. However, we understand that sometimes you may need to return or exchange a product.

This Refund and Return Policy outlines the procedures and guidelines for returning or exchanging products purchased from our Website.

Return and Refund Policy:

1. Return Window: You can return a product within 7 days from the date of delivery We provide 7 days return policy

2. Eligibility: To be eligible for a return, the product must be in its original condition, with all original tags, packaging, and accessories intact.

3. Refund Process: Refunds will be credited within 10 working days from the date of return. Refunds will be issued in the original payment method.

4. Refund Amount: The refund amount will be the purchase price of the product, minus any shipping charges.

5. Exchange Policy: We do not offer exchanges. If you would like to exchange a product, you will need to return the original product and place a new order.

Shipping and Delivery:

1. Shipping:We ship all the orders within 0-2 business days and deliver the product within 5-7 business days.

2. Return Shipping: You are responsible for the cost of return shipping.

Damaged or Defective Products:

1. Notification: If you receive a damaged or defective product, please notify us within 3 days from the date of delivery.

2. Replacement: We will replace the damaged or defective product with a new one within 3 working days, free of charge.

Cancellation Policy:

1. Order Cancellation: You can cancel your order within 24 hours from the time of placement.

Changes to this Policy: We reserve the right to modify this Refund and Return Policy at any time.